Privacy Policy

Privacy Policy

At Heidi’s Commercial Cleaning (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, services, or communicating with us, including through SMS using our RingCentral system.

Types of Information Collected
We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Any additional details provided during interactions

How Information is Collected
We collect personal information in the following ways:

  • Directly from you via website forms, emails, phone, or SMS communications.
  • Automatically as you navigate our website (e.g., using cookies).

Purpose of Data Collection
We use the information collected for the following purposes:

  • To provide and improve our services
  • To communicate with you regarding your requests or inquiries
  • To send updates, promotions, or reminders related to our services

Specific Consent for SMS Communications
If you choose to receive SMS communications from us, you must explicitly opt in. SMS consent is separate and specific to text message communication. We will not send you SMS updates, promotions, or reminders unless you have opted in to receive such messages. You will always have the option to opt out of SMS communications at any time by following the instructions provided in our messages.

Data Security Measures
We take your data security seriously. Our security measures include encryption, secure data storage, and limiting access to authorized personnel only.

Data Sharing
We do not share your personal information with third parties, except when required by law or for the delivery of our services through trusted partners. Please note that we do not share SMS phone numbers with any third parties for SMS messaging purposes.

User Rights
You have the right to:

  • Access the data we hold about you
  • Request corrections or deletions of your data
  • Opt out of receiving SMS messages or other communications

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: heidiscommercialcleaning@yahoo.com
Phone: (650) 248-4140